• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can't get credentials going to "Getting Started"

Community Beginner ,
Mar 17, 2021 Mar 17, 2021

Copy link to clipboard

Copied

Getting a spinning circle when going to https://www.adobe.io/apis/documentcloud/dcsdk/gettingstarted.html

It appears to be working on my phone, but that doesn't help.. 

PaulTalb_0-1616005222175.png

 

 

Views

634

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Mar 18, 2021 Mar 18, 2021

You need to allow cookies otherwise its not working.

Had the same problem here.

 

Rgds

 

Mirko

Votes

Translate

Translate
Community Expert ,
Mar 17, 2021 Mar 17, 2021

Copy link to clipboard

Copied

The site was recently updated. Clear your browser cache and try again. I did notice a delay but eventually, it loads.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 17, 2021 Mar 17, 2021

Copy link to clipboard

Copied

I've tried Chrome, Edge, inconginto.. cleared cache, cleared cookies. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 17, 2021 Mar 17, 2021

Copy link to clipboard

Copied

I know this is going to sound crazy but... wait 24 hours and try again. It might not be a local cache issue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 17, 2021 Mar 17, 2021

Copy link to clipboard

Copied

Was trying this Friday, set up the credintals on my phone, but that's not working either, not sure why this has to be such a headache to just display PDFs.. I'm way past ready to abandon the PDF format.

PaulTalb_0-1616012178604.png

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 17, 2021 Mar 17, 2021

Copy link to clipboard

Copied

So sorry about the poor experience. We do have an issue right now with the getting started experience on Edge browser and we're working on it. It should work on Chrome.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 17, 2021 Mar 17, 2021

Copy link to clipboard

Copied

I'm still getting the circle of infinity on chrome, shift refresh, incognito, cleared cache, updated chrome.. Nada..

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 18, 2021 Mar 18, 2021

Copy link to clipboard

Copied

You need to allow cookies otherwise its not working.

Had the same problem here.

 

Rgds

 

Mirko

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 18, 2021 Mar 18, 2021

Copy link to clipboard

Copied

LATEST

Thanks! that did it, not sure why it reset the cookie settings.. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources