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M
Malkayah
New Participant
June 3, 2020
Question

File Preview Not Available. Domain Not Authorized

  • June 3, 2020
  • 2 replies
  • 7322 views

I successfully integrated on one site I manage for work with no issues, however on the other site I manage in a volunteer role I'm seeing the issue that the "File Preview is Not Available. This application domain (http://phadp.org) is not authorized to use the provided View SDK Client ID."

 

I've double checked the key and the domain I used when registering, but I cannot figure out why I continue to get this message.

 

http://phadp.org/?q=node/832

 

Any help would be appreciated. 

    This topic has been closed for replies.

    2 replies

    L
    Leoivard241655618h5k
    New Participant
    April 23, 2022

    Add www. to your domain url .It worked for me.

    S
    Adobe Employee
    Shubhanshu Dixit
    Adobe Employee
    June 3, 2020

    Hi Malkayah, Thanks for using View SDK, It is because you whitelisted API Key for domain www.phadp.org but you are trying to access your website by phadp.org domain.  


    http://www.phadp.org/?q=node/832 This is working.

    M
    MalkayahAuthor
    New Participant
    June 3, 2020

    Thanks for the reply. Is there a way to add both variations of the domain to the whitelist? Obviously I have no control over how end users chose to visit the domain.

    German5FFC
    German5FFC
    Participating Frequently
    April 11, 2021

    Thank you @German5FFC for the help. Could you suggest me some site where I can keep my pdf and use the link. I was thinking of using Mega where I can upload all my files and use the link as pdf source. Could you also confirm if the steps I'm following are they correct? 


    Dropbox, Google Drive are good options too. Keep in mind that there are limits on how many people can access that file. And do not forget the difference between a direct link and a link to a file. For example

    link to a file: https://www.dropbox.com/s/3epmnxwhrnk7lgd/Bodea%20Brochure.pdf?dl=0

    direct link: https://dl.dropboxusercontent.com/s/3epmnxwhrnk7lgd/Bodea%20Brochure.pdf

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