Adobe Acrobat does not allow connection to...

Hi Liztapanes,

Thanks for reaching out. As described above you are getting a pop up "Adobe Acrobat does not allow connection to..." while opening a file, correct?

• Is this a behavior with a particular file or with any file you try to open?
• Is the file available locally on your computer or is it on a shared network? Please try to download the file to your computer and try again.

In the meantime, you may try the troubleshooting steps provided in the link - https://helpx.adobe.com/in/acrobat/using/allow-or-block-links-internet.html and check if that works for you.

Also, try to add the location of the file and the folder to Adobe Acrobat DC.

Go to Edit > Preferences > Enhanced security > Add file and Add folder path > Click Ok and restart the application and check. 

If that doesn't work,

Please try to turn off the protected view. Go to Edit > Preferences > Enhanced Security  > Turn Off the protected view and uncheck the enhanced security > click OK and restart the application. and check.

Note: Turning off the security is for testing purpose only, please turn on the security after testing irrespective of the result.

If turning off the security works for you please refer to the steps provided in the help article - https://helpx.adobe.com/acrobat/kb/protected-mode-troubleshooting-reader.html (steps are similar for Adobe Acrobat DC)

Let us know how it goes.

Regards,

Amal