Adobe Acrobat Pro 2017 activation

I purchased Adobe Acrobat Pro Student and Teacher Edition (2017, Windows, DVD) from a well-known computer equipment retailer. I provided the product code and the product was supposedly acvitated through my educator address, but the activation never worked. Identit-e indicates this is not an issue at their end. The product code has never been used before. When I try to play the disk in my drive, I keep getting prompts to purchase an Adobe DC subscription product. I have already paid full retail price for the DVD product. Can you help me to activate my proudct? Thank you.

Ok, thanks, the following applies:

You are using Acrobat DC Classic. You said that this is a RETAIL serial number so disabling Sign-In isn't really and option.  If it were a VOLUME then you could do this via the Adobe Customization Wizard DC by using the Grant Offline Exception feature.

Note that this must be the user's OWN INDIVIDUAL Adobe ID, and they must know the password, as it will be needed at unpredictable times. On NO ACCOUNT try to set up a global account to activate them, multiple licenses will cause you all sorts of problems.

Hi Tom,

As per the issue description mentioned above,  you want to activate licenses for Acrobat 2017 without signing in for Adobe ID, is that correct?

Please refer to the following forum threads discussing the similar topic:

Install Acrobat without Signing In with Adobe ID

Acrobat DC 2017 "Sign in required"

Let us know if you have a further query.

Shivam