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brentc61970858
Participant
March 14, 2017
Question

How do I view comments in Acrobat

  • March 14, 2017
  • 2 replies
  • 58700 views

Recently send a PDF file to a friend for editing. He added several comment boxes with his thoughts in them and sent the file back. When I open adobe to view the comments I am not able to see them. I can see where he added the boxes, but not his comments. How will I be able to view this information? Thanks.

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2 replies

C
CarinaVR
Participating Frequently
May 28, 2018

I have exactly the same problem, expect it is my own document! I can see the bubbles where I added comments, and then saved the document. But the bubbles does not open up when trying to click on them. And the Comments toolbar sows no comments. The bubbles appear not interactive in any way; but rather seems like a static symbol added there.

try67
Community Expert
try67Community Expert
Community Expert
May 28, 2018

The comments have been flattened. Did you flatten or re-print the file, or something like that?

try67
Community Expert
try67Community Expert
Community Expert
May 28, 2018

I can the share the file I have in Dropbox: Dropbox - Dissertation-de Chavonnes Vrugt.pdf


Did you open the file in Apple Preview at some point?

Dave__M
Community Expert
Dave__MCommunity Expert
Community Expert
March 14, 2017

Can you tell us a few more details?  What program are you using (Reader? Acrobat Pro?  What version number?).  And do you know what program your friend used to create his comments?

In Acrobat Pro DC, you should see a listing of all of the document's comments in the Comment Panel when the commenting tools are active.  Content should be visible (truncated long comments), and double clicking on the on-page icon for a comment should open a pop-up window with the entire comment text.

If yours is not behaving similarly, can you post a screenshot so we can see what you see?

Thanks.

My best,

Dave

B
brentc61970858Author
Participant
March 14, 2017

Hi Dave,

I am using Adobe Reader (2015 version). I am not sure what not sure what program he used to create the comments but they do show up like in your screen shot. When I double click on the icon nothing happens though.

Here is a screen shot of my own

Dave__M
Community Expert
Dave__MCommunity Expert
Community Expert
March 14, 2017

I am wondering if your friend used the highlight comment tool (see the yellow around the text), and did not actually input any text.

Take a look at this screenshot.  It is from the Comments Panel on the right once you select the Commenting tools.

I think your document may contain only comments like the middle of my 3, in which I used the highlighter tool, but did not double-click on the highlight afterwards to enter a text comment.  Do you see a listing of your comments in your Commenting Panel?  If so, is it described as a Highlighted Text comment?

My best,

Dave

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