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A
ampersandrews
Participant
January 3, 2019
Question

Inconsistent highlighting/text selection

  • January 3, 2019
  • 1 reply
  • 2556 views

I created a PDF from a PowerPoint presentation with notes using Acrobat Pro DC for review. When my reviewers try to highlight or select text, it selects text inconsistently, leaving out random letters and spaces. When that same selection is copied and pasted into Word, the entirety of the selection transfers into the document with no missing letters or spaces. There are no security selections limiting interaction with the document. What rules are in play or what has gone wrong to cause this issue? Thanks.

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    1 reply

    A
    ampersandrewsAuthor
    Participant
    January 3, 2019

    From other conversations I have been having it seems to be an OCR problem in the conversion from PowerPoint to PDF. So how do I resolve that issue?

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    January 4, 2019

    Hi Ampersandrews,

    As you have mentioned above, you have converted PowerPoint presentation to the PDF.

    Open the PDF in Adobe Acrobat DC and go to Enhance Scans > Recognize text.

    Check after running the Recognize text tool, do you still experience the similar behavior.

    Could you please let us know how exactly you have created the PDF? Please share the exact workflow.

    Would it be possible for you to share the problematic PF with us? You may share the file using the steps mentioned here How to share a file using Adobe Document Cloud

    If you wish to share the file in private message, refer to the steps mentioned here How Do I Send Private Message

    What is the exact version of the Adobe Acrobat DC installed on your machine?

    Are you using a Mac or Windows? What is the OS version?

    We will be waiting for your response.

    Let us know if the steps provided above resolves the issue.

    Regards,

    Meenakshi

    A
    ampersandrewsAuthor
    Participant
    January 4, 2019

    Meenakshi,

    I am using Adobe Acrobat Pro DC 2015 Release (Classic) v. 2015.006.30461 on a Windows 10 machine. I opened my PowerPoint presentation, clicked Save As, selected PDF under Save as type, clicked on Options, selected Notes pages under Publish what, clicked Ok, and clicked Save. The following is a screenshot of the text selection issue:

    The issue was not resolved by running the Recognize Text tool under Enhanced Scans. I am thinking that it has to do with OCR during conversion. Thanks for your assistance.

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