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Participant
June 28, 2017
Answered

Numbers in a numbered list coming up as images in Acrobat

  • June 28, 2017
  • 8 replies
  • 13483 views

I have a document that was created in Word 2016, which uses the Word multilevel list tool to create numbered lists (3 levels to the list, with 1., a., and i. as the numbering format). The list levels are associated with a style. I'm using Acrobat DC (both the plug-in and the Distiller) to convert the Word document to a PDF, and am running the accessibility tool to ensure it is accessible. When I do, all the numbers come up as errors under "other elements alternate text," and a look at the Tags Panel shows that when the document was converted, the numbers were interpreted as images rather than as text. Other reading I've done indicates that these numbers can be included in the text of the list element for accessibility.

Is there any way to prevent these numbers from being interpreted as images in conversion? Using another authoring program isn't an option, and I'm new at trying to make PDFs accessible.

Correct answer JennyCDS

There is a super easy answer to this one my friend. I had that problem in Microsoft Word to Adobe 11 Pro and Adobe DC Pro. The answer is this:

1. Convert your Word .docx to a .doc BEFORE saving or exporting it to a PDF.

2. Save or convert your document to a PDF.

Magically, your numbers will become numbers, and other odd issues will disappear. Good luck my friend!! I've been remediating/working with Word and PDFs for 508 accessibility a LOT and I try to help others where I can.

Jenny Lewis

8 replies

Participant
July 21, 2023

Using the export functionality in word 2016 with the option "compatible ISO 19005-1" seems to solve the problem (but perhaps it induces another problem).

Participant
October 8, 2025

Hello all,

 

As this is an old thread, I am hoping new solutions may be available.

 

My issue is that I have inherited hundreds of PDFs, for which the vast majority have no source documents. Moreover, some of them have hundreds of instances of this problem. (The one I'm looking at now has 342.) This is a small portion of my duties so I do not have the luxury of a time consuming manual fix. Nor can I ignore it as 508 compliance is a legal requirement.

 

Any viable solutions are most appreciated.

 

--Allen

 

.

Michael Lechasseur PSAC
Participant
February 27, 2023

I had the same issue, one numbered list of many in the document was rendered as graphics when all methods of producing a PDF in Word; Printing to Adobe PDF, Saving to PDF, or Printing to PDF using MS's plugin.

I fixed the issue by removing the formattting on the numbered list, and then re-applying my style.

lkjhlkhjklhkljl
Participant
August 5, 2021

Try clearing the formatting (Clear All style) in Word for each numbered item and then reapplying the style (e.g., TOC 1). The converted PDF did not have images for those problem tags and it passed the accessibility checker for me.

Participant
August 19, 2020

All solutions listed here are creative, but problematic as noted in various answers, to wit: 

  • Converting to .doc is going backward with probable formatting problems and no one likes converting back and forth
  • Converting to manual numbering is going backward also
  • Using image as is, fixing in Acrobat, is convoluted
  • Ctrl + spacebar does not work. Assumes formatting issue. This problem is not a formatting issue.

Nevertheless, one observant user in this thread noted that it was only the first level of an Outline Level list. Huh. I tested this theory and it is true. First level numbering = graphic. Levels beyond = text. Hmm. So, one solution is to use Outline numbering and modify it so that the second level is what you want your first level to be. Third is second, etc. Call the first level a throwaway, and assign it to some "Throwaway" style. Assign the second level to your desired first level style, say "Caption". The third level is your second level style, say "Caption 2". Use the new offset styles; avoid the real first level "Throwaway" style. I tried it using the "Print as Adobe PDF" (Adobe PDF printer) and it worked. All levels were text except the real first level. No backward conversions needed. Haven't tried using List Styles. Don't know how this might affect accessibility. Might need a blank first level paragraph somewhere? In white text as a level placeholder?

JennyCDS
JennyCDSCorrect answer
Participant
February 22, 2018

There is a super easy answer to this one my friend. I had that problem in Microsoft Word to Adobe 11 Pro and Adobe DC Pro. The answer is this:

1. Convert your Word .docx to a .doc BEFORE saving or exporting it to a PDF.

2. Save or convert your document to a PDF.

Magically, your numbers will become numbers, and other odd issues will disappear. Good luck my friend!! I've been remediating/working with Word and PDFs for 508 accessibility a LOT and I try to help others where I can.

Jenny Lewis

Participant
April 18, 2018

Yes this solves the numbering problem.

But it also changes the layout of the document. not a surprise, because the document is blasted back to word 2003 version.

I found another solution here: Converting Automatic Numbering to Manual Numbering (Microsoft Word)

This solved the issue of exporting the numbering to pdf. But obviously this one has as drawback that I cannot auto-number any more.

Still looking for the right solution.

Wim

Participant
August 10, 2018

I found a better way. Select each heading and then press Ctrl + Spacebar to remove any direct formatting. This will solve it.

Look here for more info: List number blurry, multilevel list - Microsoft Community

Participant
December 11, 2017

I just ran into the same issue on a document I was turning into a PDF. Both the multi level list numbering and the associated table of contents numbering came through as an image instead of text when converting to PDF.

Both the Adobe PDF creator and the Word Create PDF/XPS had the same issue.

Getting around it was very manual, but here it is...

Using this process, I converted the numbering into normal text:

Converting Automatic Numbering to Manual Numbering (Microsoft Word)

(run this in Word with VBA: ActiveDocument.Range.ListFormat.ConvertNumbersToText)

The lists and table of contents were still a problem at this point.

Next, I used format painter to copy the style from good text to the misbehaving list numbers and table of contents.

Now the PDF was created correctly!

Neither this nor the tag solution above is perfect from an accessibility standpoint, but it is much better than how it originally comes through. I haven't found anything better yet...

pixelstrolch
Inspiring
July 6, 2017

I couldn't test it either, but have you tried to create your PDF with the built-in Export of Microsoft Word?

https://support.office.com/en-us/article/Save-or-convert-to-PDF-d85416c5-7d77-4fd6-a216-6f4bf7c7c110?ui=en-US&rs=en-US&ad=US

a_C_student16379412
Inspiring
June 28, 2017

Is each number text but tagged as a figure? If so, you should be able to just pull the text out of the figure tag and put it directly in the label tag.

ebythewayAuthor
Participant
June 28, 2017

The numbers should be text but are not tagged at all (don't show up in the tags panel as a separate tag). What does show is as an LBody tag with "Image (123): w:16: h:18 The right to inspect. . ." instead of simply "1. The right to inspect. . .". in the container. When viewed using the Edit PDF tool they appear as an image separate from the text. They also appear as slightly lower resolution with distortion around the edges. I've converted documents from Word that use the same multilevel list tool with associated styles, including another one just today, and it didn't have this problem. The settings were the same in both instances.

Screenshots below.

Tags panel:

Using the Edit PDF tool:

ebythewayAuthor
Participant
June 28, 2017

Also, it is only the level-one numbers that are doing this. The level two (a.) and level three (i.) numbers are registering as text.