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Megan5FC2
New Participant
October 21, 2020
Question

Organize pages not working properly anymore

  • October 21, 2020
  • 1 reply
  • 1238 views

It seems that the Organize Pages tool may have had an update in the last couple weeks, and now it has so many bugs. Any idea how to make it funciton properly again? Some pages of the document don't load, it puts random pages out of order from how they were uploaded, etc. It's extremely frustrating and I need it to work to do my job. 

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1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
October 21, 2020

Hey Megan!

 

Thank you for reaching out and sorry for the trouble.

 

As per your description, the organize pages tool is not working properly.

Please ensure that the application is updated to the latest version. Try repairing the application installation. 

If the issue still occurs, try uninstalling and reinstalling the application. 

 

If that above step doesn't help, could you please provide more details about the issue?

- Does this issue occurs with every PDF?

- Share the Acrobat and OS version on the machine.

- Would it be possible to share the video of the issue occurring at our end?

 

Let us know if you need any help.

 

Thanks,

Meenakshi

 

 

 

 

 

 

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