PDF conversion failed please correct the error and retry

[_Dave_Grice_]

PDF conversion failed please correct the error and retry

Please can somebody help........????

I have XP Pro SP2 with Acrobat Professional V8 and Microsoft Office 2003. Acrobat has worked fine until recently, but now, when I try to create a PDF from a Word document within Acrobat, it starts to create and at 10%, I get the above fault message. I also occasionally/rarely get a second message reading "Adobe PDF creation cannot continue because Acrobat is not activated.
Click Retry after activating Acrobat to continue printing.
Click Cancel to quit PDF creation"

If I try to create a PDF from within Word, it gets to around 50%, then the progress indicator disappears with Adobe Acrobat opening up in the background, having no document/pdf showing. If I check the save destination, there is no PDF saved there.

If I try to create a PDF from within Excel, pretty much the same happens.

My product is activated and registered. I've trawled the Forums and can see similar issues, but none the exact same.

I have tried printing a file to the PDF Printer in printer options, this fails also. I have repaired the Acrobat installation and numerous re-starts but to no avail!!

If somebody out there could help me I would be very appreciative, this is driving me insane!!!!!!!

Thanks in advance for taking pity on a tortured soul!!!!

[Bill12]

Can you print to file with the Adobe PDF printer, then open the file in Acrobat Distiller to complete the conversion. If that works, then look to see if AcroTray is running. If not fix that. It may also be that you need to look at the log of the conversion process (should be in the same folder as the PDF location is to be) and see what failed with Distiller. That is the use of trying the work around -- any Distiller errors will show up as you run Distiller.

[_Dave_Grice_]

Hi Bill,

Thanks for your response. Adobe PDF Printer is shown in the printer options, if I select and print a document to it, I get exactly the same message as it fails to print.

I've tried a remove and re-install of Acrobat, but exactly the same thing happens again.

Thanks again,

Dave.

[Bill12]

Try printing to the Adobe PDF printer with print-to-file selected. Then open the file in Distiller and see if you get a PDF. If so, then check for AcroTray running in the background (it is required) - use ctrl-alt-del to check the running tasks. If the Distiller route does not work, then what are the errors pointed out by Distiller when running the file?

[_randy_ransier_]

Probable Solution: (this worked for me with word 2003 and vista 64)

go to control panel, printers

edit the properties on the PDF Printer

two settings must be set for this to work properly

1. under the ports tab, adobe pdf cannot be set to lpt1 or com1 or some such port
it must be set to Documents\*.pdf (near the bottom of the list of ports)
2. under the advanced tab, dont set spooling. click the little radio button next to "Print Directly to Printer"

that fixed the problem for me
good luck

[Niklet21]

THANK YOU, Randy!!!  This fix worked and it's all about the PDF printer settings.  I registered for this forum so I could post that I was stumped by this frustrating PDF conversion error for two days, trying everything Adobe support recommended (c'mon adobe!) and in the end it was all about the PDF printer settings.  Thank you for taking the time to post the fix Randy.  You saved me!

[VinSingla]

Hi Randy_Rasier,

Thanks very much for your reply. I was having trouble in creating pdfs through acrobat and your solution worked like a charm. Thanks again and all is well now.

Vineet

[Guest]

Thank you for the suggestion. I am running Acrobat 8 Standard on Win 7....had no problems whatsoever till today...converter just stopped working and was giving exact same symptoms as described in the original post fromm 5 years ago.

I had to delete the printer and use the repair function because I could not make the changes with documents "in que"...of course I could not delete the documents...so I deleted the whole printer and let the repair function reinstall it.

Worked like a charm! Thanks!

[Guest]

Randy's 2 suggestions totally worked for me - it totally fixed the problems I was having - thanks so much for posting it was hopefessly broken before! 

[_Christina_Collins_]

Randy, I tried your fix on a box running XP, SP2 with Office XP and am still getting the error message after 10% also.

Any other suggestions?

Thanks!

[micstix]

I had to clear a few failed attempts from the Adobe printer, and then I followed the advice from the post above yours, and that seemd to solve my issue.

Win Vista 32

Acrobat 8 Pro

[TechShui]

(Christina_Collins) wrote:

Randy, I tried your fix on a box running XP, SP2 with Office XP and am still getting the error message after 10% also.

Any other suggestions?

Thanks!

I also tried Randy's suggestion, and turned off spooling.

But I still get the same error, been trying for a week to get this to work. I even uninstalled and reinstalled Adobe Acrobat Pro.

EDIT: I also got an App error (Acrobat encountered a problem and has to close).  Here's what Event Viewer says:

Faulting application acrobat.exe, version 9.2.0.124, faulting module acrobat.dll, version 9.0.0.332, fault address 0x001c5154.

[ARRTrees]

Thanks very much for the advice. It helped me to repair my system.

ARR Trees

Globe, AZ

[bobgambill]

Might try checking the settings in Adobe Distiller...

Open Distiller, and check your default setting.

Go to "settings"

Then "edit Adobe PDF settings"

Go to "Standards"

Check "when no compliant"... it may say CANCEL JOB.

You can change that to "Continue"... BUT, you may not

be 100% compliant with the standard you've set just above.

[Guest]

I have find another an interesting video tutorial and would like to share it with you. It convert Word to PDF file format very easily and effecticely. You may checkout.

Hope it helps you.

[farhan31302604z6en]

It looks like your Acrobat installation may be corrupted or facing compatibility issues. Try running Acrobat as an administrator, updating it, or reinstalling the PDF printer driver. If the issue persists, a workaround is using an online PDF converter.

In the Philippines, ensuring compatibility is just as important when selecting a mobile network, especially with different prefixes for Smart, Globe, and DITO. 

[JR Boulay]

16 years later, I guess the OP was impatient for this answer.

🙂