Switching from Acrobat XI to DC

Question

I have Acrobat XI Pro installed. The support expired.

Say, I (reluctantly) switch to DC.

subscribing is one thing, but what then?

Do I get an installer or something?
How to proceed with the existing Acrobat XI (standalone) - do I need to uninstall it?

Thanks!

try67 · Accepted Answer

As said, the 'Plans and Pricing' do not include 2017

see: Plans and pricing | Adobe Acrobat DC

Yes, Adobe is doing it's best to hide this option... Here are some instructions I compiled on how to get to it, anyway.

Go to the Adobe Products Page: https://www.adobe.com/products/catalog/software.html and search for "Acrobat".

Click on the Buy button next to Acrobat Pro 2017, and then change the "I want to buy" option to "Full License" (or "License Upgrade" if you have a qualifying earlier version).

Then select the other options and click on Add To Cart, and proceed to checkout. You'll get a full license, not a time-based subscription.

AnandSri · Answer

Hello adwul62

As per the description above, you want to upgrade from Acrobat Pro 11 to DC subscription, Is that correct?

Once you upgrade to the subscription model of Acrobat Pro DC, you will be able to download and install the software from your Adobe account.

You have to uninstall the Acrobat Pro 11 and have to install Acrobat Pro DC. You can also download Acrobat Pro from Download Acrobat 2017

For pricing details, you can refer to Plans and pricing | Adobe Acrobat DC Link: https://acrobat.adobe.com/us/en/acrobat/pricing.html

You can also contact the Adobe support team for plan and pricing details Contact Customer Care Link: https://helpx.adobe.com/contact/support.html

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

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