Known Participant

Question

Text is jumping in placement after finished with field?

Forum|Forum|7 years ago
June 4, 2018
3 replies
8215 views

Hello -

I've recorded the issue because it's hard to describe - basically I have a form with a ton of fields and they are all correct in placement in Adobe Acrobat. When I preview or fill it out there, it is fine. When I open it with Preview or the web through Safari or on the web, he text placement changes. After you finish typing, it jumps up a slight bit - making everything out of place. I know that doesn't sound like a big deal but there a lot of fields here in a small amount of space.

The font is set at a particular height - it is not variable, so that's not the issue. I've disabled multiline. How do I prevent this so that when they type, the text stays exactly where it should be? Is there a way that I can anchor the text to stay at the bottom of the field vs the top, if that's the issue?

Or is this just a Mac quirk that I have to live with?

Here is the form live - (ugly link, b/c it's just for y'all)

https://www.archwaygenealogy.com/wp-content/uploads/2018/06/ArchwayGenealogy_PedigreeChart_editable_June2018-1.pdf

Thank you for your help

- alexa

PDF forms

This topic has been closed for replies.

T

Test Screen Name

Brainiac

I agree. So PDF forms are doomed, because of the success of (non-form) PDF. I wouldn't plan something with a lifetime in years, and to plan something with a lifetime in decades seems inconceivable.

akcadobeAuthor

Known Participant

Thank you for the constructive responses. So am I to assume that Preview is to blame for it also happening in Safari? Is it the embedded PDF reader in Safari? (Legitimately asking here - this post has been an education on Adobe forums for me)

That is the video I posted - within Safari, not actually in Preview. This is again what’s likely to happen because it’s shared as a template from a webpage - yes, we all know it’s better for them to download and complete on their computer, but for my non-savvy clients, that’s unlikely to happen when it opens in front of them.

For those suggesting an actual HTML form, I get it - it’s just a lot of information that is supposed to end in this exact form specifically. People tend to fill in what they know, skip around, go back in an add things and continue to refer to this same chart until it’s complete and then it’s also linked to other pedigree charts for their family by the numbering system. So it’s just more involved than asking for the information in a form.

Thx again.

G

George_Johnson

Inspiring

Yes, Safari uses the same engine as Preview.

akcadobeAuthor

Known Participant

Ok, sigh, thanks.

I haven’t experienced this with other forms and in my own universe prior to this, so I hoping there were some other options in the “prepare form” settings.

Thx

Bernd Alheit

Community Expert

Don't use Apple Preview.

akcadobeAuthor

Known Participant

fantastically not helpful, thanks. I obviously cannot control what PDF reader people will use when they download and complete the form. Is your point that there is no way to fix this?

try67

Community Expert

It is helpful. Apple Preview is a buggy application that corrupts PDF forms.

You should instruct your users not to open the file with it. If they do (which you can't fully control) they should expect problems.

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