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timothya999
timothya999
Participant
April 27, 2018
Answered

What is the Red Box for? How is it showing on doc I send for Signature?

  • April 27, 2018
  • 1 reply
  • 4518 views

Is this Red Box necessary?  I don't know how it appears over text on my document, only sometimes when I Send for Signature.  Seems it gets in the way of important text, impeding the receiver's ability to read the full text.  Is this necessary or should I do something to remove it or should I move it down below text?  Not sure how it got there in the first place.  Help!  Tim

    Correct answer gkaiseril

    This usually occurs when the Prference for highlighting fields and required fields is turned on or selected.

    1 reply

    timothya999
    timothya999Author
    Participant
    April 27, 2018

    I right-clicked on the Red Box, and see that the Properties show this to be a Text Box.  BUT, how did it suddenly appear, AND why is the Receiver's email-address in this Red Box?  Again it seems to only appear on a bout 50% of the documents I Send for Signature.

    G
    gkaiserilCorrect answer
    Inspiring
    April 27, 2018

    This usually occurs when the Prference for highlighting fields and required fields is turned on or selected.

    timothya999
    timothya999Author
    Participant
    April 27, 2018

    Ok, that may be part of it. I appreciate your time and knowledge. I

    didn't add any text box to these docs. Some other at our company created

    these docs that we Send for Signature. I Open it, Press Send for

    Signature, I add the email address for my recipient into the dialogue that

    prepares transmittal(emailing). I click on Prepare Doc, make sure the

    Signature Block, Name, and Date fields are where I want them. 3 Fields,

    that's it. I then Click on the blue Send button. I don't see any red-text

    box during any of this. I check my Email, and I see my notice that my doc

    has been sent for Signature. I open it and there's a Red Box in the middle

    of my doc that I sent. But this only appears on about 50% of the docs I

    Send... Perplexed! But Thank you for your time. Tim

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