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StephenNewell
New Participant
November 28, 2014
Question

Adobe Send. Can't get the send button to appear.

  • November 28, 2014
  • 1 reply
  • 411 views

I am trying to send a file with Adobe Send.

My account status is set as active. I have selected a file. I have clicked on the "Send Personalised Invitations" box and entered an email address.

The "SEND" button isn't there, only the "CANCEL" button.

Am I missing something.

Steve.

This topic has been closed for replies.

1 reply

A
Anonymous
December 4, 2014

Hi StephenNewell,

Does it happen with a particular email id?

Which browser you are using?

Try to click outside the box after typing email id and let me know.

Regards,

Florence

S
StephenNewellAuthor
New Participant
December 4, 2014

Hi Florence.

It didn't matter which email I used, I tried several. I'm using Google Chrome as my browser which has always worked fine with Adobe SendNow. I tried clicking everywhere, inside and outside the box. There just wasn't a "SEND" button on the page at all, not even a greyed out one. I tried different file types of varying sizes too, but it still didn't appear.

However, the problem has now gone. I kept trying to send the file again every day, same file and same email address, and eventually on Monday the "SEND" button was there on the Send page as soon as I went to it.

Thanks for your help.

Steve.

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