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Participant
March 16, 2016
Question

After converting a file to PDF, I can see it in Acrobat Reader but I cannot save it to my computer any longer. As of today Adobe only gives me the option to save it to my online account. How can I save it to my computer please? Thank you

  • March 16, 2016
  • 1 reply
  • 641 views

After converting a file to PDF, I can see it in Acrobat Reader but I cannot save it to my computer any longer. As of today Adobe only gives me the option to save it to my online account. How can I save it to my computer please? Thank you

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1 reply

Meenakshi Negi
Community Manager
Community Manager
May 3, 2016

Hi Marina Tesauro,

Please let us know the dot version of Adobe application and OS you are using.

Could you please share the exact workflow you do to convert file to PDF.

Also share the screen shot of the page you get when you try to save PDF.

Regards,

Meenakshi