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mike_tech
mike_tech
Participating Frequently
October 2, 2014
Question

All or part of the selection has no available system font. You cannot add or delete text using the currently selected font

  • October 2, 2014
  • 1 reply
  • 16978 views

I have a user that is getting this error on his Surface Pro 2, if he logs into his laptop he does not get this message, both devices are using the same version of Acrobat.  I can't find a solution to resolve this for him.  He's trying to edit text, delete, re-type, etc..

Anyone seen this before?

Thanks

    This topic has been closed for replies.

    1 reply

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    October 2, 2014

    Hi mike_tech,

    Let's start with the tips in this document and see if we get anywhere: Error | No available system font | Edit PDF text

    If not, please let us know!

    Best,
    Sara

    mike_tech
    mike_techAuthor
    Participating Frequently
    October 2, 2014

    Thank you for the reply, that was the first thing I found and the user is not happy with that way and doesn't understand why it works fine on his Windows 7 Pro laptop and not the Surface Pro 2 tablet.

    mike_tech
    mike_techAuthor
    Participating Frequently
    October 2, 2014

    Does he have the same version of Windows on both? It sounds like he just doesn't have the same set of system fonts on both computers.


    Sara


    Hi Sara,

    He has the same version of Acrobat on both computers.  How can I install more system fonts then?  Or do I need to re-install Acrobat?  I was thinking its due to a laptop and tablet difference.

    Thanks

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