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Can files be retrieved if deleted from document cloud?

New Here ,
Jun 09, 2015 Jun 09, 2015

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looking for deleted files from the document cloud

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correct answers 1 Correct answer

Adobe Employee , Jun 09, 2015 Jun 09, 2015

Hi RiverOaks ER,

No, it is not possible to recover files, once they are deleted from the cloud storage.

Regards,

Rahul

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Adobe Employee ,
Jun 09, 2015 Jun 09, 2015

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Hi RiverOaks ER,

No, it is not possible to recover files, once they are deleted from the cloud storage.

Regards,

Rahul

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Community Beginner ,
Feb 27, 2021 Feb 27, 2021

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Hi,

 

I also accidentally deleted a file from https://documentcloud.adobe.com/link/documents/files and I cannot believe that I cannot recover the file with its annotations. It's hard work of my team from over a month work.

 

Please advise!

 

Thanks

 

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Adobe Employee ,
Feb 28, 2021 Feb 28, 2021

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Hey!

 

Thank you for reaching out.

 

As the files are deleted from the Document Cloud, sorry to say there is no option to recover the files.

There is nothing much that can be done in this case.

 

Thanks,

Meenakshi

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Community Beginner ,
Mar 10, 2021 Mar 10, 2021

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So Adobe is not providing an enterprise ready solution. I will stop using it and rather use OneDrive

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