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RiverOaks ER
RiverOaks ER
New Participant
June 9, 2015
Answered

Can files be retrieved if deleted from document cloud?

  • June 9, 2015
  • 1 reply
  • 8342 views

looking for deleted files from the document cloud

    This topic has been closed for replies.
    Correct answer RahulTyagi_

    Hi RiverOaks ER,

    No, it is not possible to recover files, once they are deleted from the cloud storage.

    Regards,

    Rahul

    1 reply

    RahulTyagi_
    Community Manager
    RahulTyagi_Community ManagerCorrect answer
    Community Manager
    June 9, 2015

    Hi RiverOaks ER,

    No, it is not possible to recover files, once they are deleted from the cloud storage.

    Regards,

    Rahul

    U
    user8475
    Participating Frequently
    February 28, 2021

    Hi,

     

    I also accidentally deleted a file from https://documentcloud.adobe.com/link/documents/files and I cannot believe that I cannot recover the file with its annotations. It's hard work of my team from over a month work.

     

    Please advise!

     

    Thanks

     

      Meenakshi Negi
      Community Manager
      Meenakshi NegiCommunity Manager
      Community Manager
      February 28, 2021

      Hey!

       

      Thank you for reaching out.

       

      As the files are deleted from the Document Cloud, sorry to say there is no option to recover the files.

      There is nothing much that can be done in this case.

       

      Thanks,

      Meenakshi

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