correcting email address that adobe is trying to send file from

Report · Mar 05, 2015

I have asked this Q before with no resolution but I really need this fixed. If I open a file that is in adobe reader or acrobat, etc. When I click on the option to "send" it then brings up a black box a saying " liz.t@allentate.com: creating draft message... " The problem is that email address no longer exists and I can't change any settings because my settings don't have that address associated with it. My computer will just lock up since it is trying to create a draft from that email address that does not exist. I want to change it but have had no luck. I have changed everything I can in my computer but this is strictly an adobe setting somewhere within the system. Can somebody fig this one out for me?

Report · Mar 06, 2015

Hi lizt40460258,

Which version of Acrobat/Reader are you using?

Do You use the following navigation path to send file: File-> Send File... - >'Default E-mail application' ....Is that correct?

Rahul

Report · Mar 06, 2015

Hi

Adobie XI and yes that is how I am trying to send.. File, Send File, then

it pops up preparing to send "from liz.teifer@allentate.com" then is just

locks up. This is not my default email either.

On Fri, Mar 6, 2015 at 10:52 PM, RahulTyagi4you <forums_noreply@adobe.com>