Does acrobat reader autosave opened acrobat.com file after crash?

[ziophantus]

If so, where is the file located? I annotate acrobat.com PDFs through Acrobat Reader XI and save them to acrobat.com... Reader seems to crash a lot and I lose my annotations.

[StacySison]

<moving to the Reader forum>

[StacySison]

Hi there!

Did Reader crash while you were utilizing the PDF?

If so, here is how:

Recover from an unexpected shutdown (Reader application only, not browser) 

The Autosave feature prevents changes from being lost after an unexpected interruption.

1.   Open the files you were working on before the unexpected shutdown.
2.   When prompted, click Yes to open the files that were automatically saved.
3.   Save the files with the same names as the files you were originally working on.

If automatic saving is disabled, restart it from the Preferences dialog box

•  

    Right-click a document, and choose Page Display Preferences from the pop-up menu.

 

  In the left column, select Documents, and then select Automatically Save Document Changes To Temporary File Every XX Minutes.

 

  In the Minutes box, specify how often you want to save files.

Let me know if this helps.

Kind regards, Stacy

[ziophantus]

Thanks for the reply! Unfortunately, I don't think the autosave/autorestore

feature works for PDFs opened through acrobat.com account. I use the

desktop adobe app to open my PDFs stored on acrobat.com. It doesn't prompt

me for recovery after it crashes even though I have the autosave options

on.