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trin41185456
Inspiring
March 25, 2015
Answered

Hi, I need for my files to end in lower case (.pdf). When I upload the files, it's automatically in capital PDF. How can I fix this?

  • March 25, 2015
  • 1 reply
  • 1993 views

Hi everyone, I need help. I need for my files to end in lower case (.pdf). When I upload the files, it's automatically in capital PDF. How can I fix this?

    This topic has been closed for replies.
    Correct answer trin41185456

    Hi trin,

    I'm sorry that your subscription didn't meet your needs.

    I see that you just subscribed to ExportPDF. If you cancel within the first 30 days, you're entitled to a full refund. Would you like me to take care of that for you?

    Best,

    Sara


    Hi Sarah,

    If you could, that'll be great since I have no use for it. I was under the impression from what I read before paying it that there will be no refund. Thank you if you can make that happen. Are there any other options that could help me with my problem though. I still need to be able to convert many more files into .pdf format, not .PDF. Please let me know.

    Thank you again.

    Tri Nguyen

    1 reply

    Amiable_contributors1587
    Amiable_contributors1587
    Participating Frequently
    March 25, 2015

    Hi,

    How are you uploading the files?  When I upload a file named file1.pdf on my Mac to cloud.acrobat.com, it shows up there are file1.pdf (not file1.PDF or FILE1.PDF). Is this not happening for you?

    T
    trin41185456Author
    Inspiring
    March 25, 2015

    Hi Bob, thanks for responding. I'm uploading to the U.S.P.T.O..gov website. It's done automatically there. If it helps any, I'm using my desktop computer and I know it's outdated. I'm clueless on this one. I'm not understanding why.

    Amiable_contributors1587
    Amiable_contributors1587
    Participating Frequently
    March 25, 2015

    You’ll have to ask them why they are converting the files names. Adobe has nothing to do with that website.

    Good luck!

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