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How do download PDF file to my computer

New Here ,
Feb 17, 2015 Feb 17, 2015

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I converted a P'DF to a word document.  Now I need to download to my computer to work with it .  There is no save file to or download to instructions.

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correct answers 1 Correct answer

Feb 17, 2015 Feb 17, 2015

Hi marioo7818309,

To download a file from your Acrobat.com online account, do the following:

  1. Log in to your account at https://cloud.acrobat.com/files.
  2. Select the file that you want to download.
  3. Click the Download link at the top of the file list.

Your file will be downloaded to the Downloads folder on your computer.

Best,

Sara

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Adobe Employee ,
Feb 12, 2024 Feb 12, 2024

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@morgane35377122nz0y Thanks for sharing the screenshot. 

 

The section where you are in the publish section, or to better frame it, the files that appear here are shared links and cannot be downloaded simply by clicking the three dots.

To download files from there, open the file-> then click the download icon or save a local copy.

 

Hope this helps.

 

-Souvik

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New Here ,
Dec 15, 2023 Dec 15, 2023

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How do I download multiple files from cloud - I get a zip error for all my files in one go - how many can I download at a time please.

What is the point of uploading files if I cannot get them back easily?

What exactly is happening in Feburary - are you deleting all my cloud files - in one email it says no, in the help file online it says yes

I was an Adobe fan - now looking at alternatives, very disappointed

Matt

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Adobe Employee ,
Dec 17, 2023 Dec 17, 2023

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Hi @MattDurcan,

 

I tried going to https://acrobat.adobe.com/link/docuements/ and tried downloading a folder directly to my system.

It took some time to complete creating the zip file due to the number of files within the folder but it went through.

 

Would you mind sharing a screenshot or screen recording of the issue with me for a better understanding and assistance?

 

-Souvik

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Community Beginner ,
Jul 18, 2024 Jul 18, 2024

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adobe needs to make Printing or Downloading a file off the cloud library EASY and simple smh.  too difficult to find the button TOO DIFFICULT TO FIND THE DOWNLOAD OR PRINT BUTTON

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Participant ,
Jul 18, 2024 Jul 18, 2024

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Unfortunately the "Help team" in these forums are not developers and they can't create a DONLOAD button.

Clearly Adobe's game is to make sure the user fills their Adobe Cloud as much as possible so that the user becomes even more dependant on an Adobe subscription. No one is stupid or incapable at Adobe, they have a plan to make it extremely difficult for you to leave the platform and they have proven that they can't be trusted.
Adobe is not going to change course so its up to us to create a plan and move on... but in the mean time we can always voice our opinion 😡

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Participant ,
Mar 27, 2024 Mar 27, 2024

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I am still having massive issues with Adobe Acrobat's inability to "Download" meaning: any files I created on Acrobat via my iPhone is then automatically uploaded to the extremely confusing Acrobat files viewer (if you can call it that) from there I CON NOT DOWNLOAD the file I created to my Hard Drive... unless I "save as" and save a copy.
The lack of clarity and extreme complication to a simple process is astounding even for Adobe's standards.
Clearly this is a desperate attempt to force the user to use the hapless Adobe Cloud
MAC OS 11.7.10

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Adobe Employee ,
Apr 29, 2024 Apr 29, 2024

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Hi iD3Z1GN,

 

Thank you for reaching out, and sorry about the delay in response.

 

If you are creating a PDF on an Adobe Acrobat Reader mobile application, it will not automatically save it in Acrobat Online storage. You will need to manually upload it. 

Please share the screen recording of the complete workflow you do and how you are not able to download the file. Share the screenshot if you get any error messages. It will help us to understand the issue and provide correct information. 

 

Thanks,

Meenakshi

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Participant ,
Jun 06, 2024 Jun 06, 2024

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Sorry but I shouldn't have to re-create anything for the purpose of having some kind of "second hand" advisory to a major WORKFLOW ISSUE created by a policy to force users into a process beneficial to Adobe NOT TO THE PAYING CUSTOMER. How many people work at Adobe? - the request is simple: MAKE IT EASIER TO DOWNLOAD A PDF FILE CREATED WITH ACROBAT (yes, all platforms, in all situations, simple)
Thank you in davance.

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Adobe Employee ,
Jul 15, 2024 Jul 15, 2024

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Hi iD3Z1GN,

 

If you are creating a PDF in the Acrobat mobile application on your iOS device and wish it to be accessible on all platforms, please upload the file to Acrobat Cloud. Once the file is uploaded, you can access it via desktop, web, and mobile applications. You may refer to the steps suggested in the following help document: https://adobe.ly/3SaCKjU

If you are referring to something else, we will need more information about your workflow. 

 

Thanks,

Meenakshi

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Participant ,
Jul 18, 2024 Jul 18, 2024

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The link you propose talks about "Save a copy of PDF" and other randoms. I SPECIFICALLY REQUESTED FOR A SIMPLE WAY TO DOWNLOAD A PDF - DOWNLOAD (not save a copy)
I repeat the word DOWNLOAD as in "an easy and simple way to DOWNLOAD via the use of one click" from any Acrobat app either iOS or MAC OS. Not a convoluted mess of steps that create files all over the place.
Have a read of all the "happy" users in this thread. We are sick of this rubbish from Adobe and even more sick of the FAKE help provided.

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New Here ,
May 01, 2024 May 01, 2024

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It is extremely aggravating that there is no signposting on the local saved version of Acrobat (ie on my Mac) that I have to go online to download the PDF!! Consider when one is asked fora resume or CV: the most common use case request is to upload, not share a link! 

Screenshot 2024-05-02 at 11.03.46 AM.png

 

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Adobe Employee ,
May 30, 2024 May 30, 2024

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Hi matthew37123160dj2n,

 

Thank you for reaching out.

 

You can access a document directly from the desktop application if you have saved it in Acrobat Online storage. In Acrobat, go to the Home tab > Adobe Cloud Storage > Your Files.  

If you are referring to something else, please provide more information about that issue here. 

 

Thanks,

Meenakshi

 

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