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camillec3369099
Participant
July 2, 2018
Answered

How to switch plan to monthly from annual payments

  • July 2, 2018
  • 1 reply
  • 6998 views

I need to switch from an annual payment for my Adobe PDF pack to a monthly payment plan, but the switch plan button is not displayed.

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi Camillec,

We see that you have an active subscription of Adobe PDF Pack (Annual Pack). If you are willing to convert it to the monthly subscription, then you may refer to Learn how to change your Adobe Creative Cloud plan  and try the similar steps suggested to change the plan for creative cloud membership.

If you see the option to change it to Month-Month then you can simply change it. Else you have to cancel the current plan and resubscribe.

For further assistance you can contact to our billing support team via chat-

1- Refer to the link Contact Customer Care

2- Select Account issues

3-  Show me my contact options.

Let us know if it still doesn't work.

Regards,

Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
July 2, 2018

Hi Camillec,

We see that you have an active subscription of Adobe PDF Pack (Annual Pack). If you are willing to convert it to the monthly subscription, then you may refer to Learn how to change your Adobe Creative Cloud plan  and try the similar steps suggested to change the plan for creative cloud membership.

If you see the option to change it to Month-Month then you can simply change it. Else you have to cancel the current plan and resubscribe.

For further assistance you can contact to our billing support team via chat-

1- Refer to the link Contact Customer Care

2- Select Account issues

3-  Show me my contact options.

Let us know if it still doesn't work.

Regards,

Akanchha