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its8974633
New Participant
March 28, 2016
Question

Mail app won't open when sending signed documents

  • March 28, 2016
  • 1 reply
  • 711 views

iphone 5c

ios 9.2.1

adobe fill and sign 15.0.4

trying to send documents with an Exchange mail account that is connected through OWA.

This topic has been closed for replies.

1 reply

D
Adobe Employee
Drewy62
Adobe Employee
March 29, 2016

I am not certain I understand the failure you are encountering, but if you are trying to open/fill an attached file from Exchange you need to make sure that it is one of the supported file types. Fill & Sign iOS supports PDF and image (.png and .jpg) file types. If this is not the issue you are facing can you please provide more detail about the workflow you are attempting and I'll see if I can assist you further.

Andrew

I
its8974633Author
New Participant
March 29, 2016

No, when I am viewing a signed image in F&S, I hit the export button, and then select the Mail app so I can forward the signed document from my phone.  I click mail, and nothing happens.    

I
its8974633Author
New Participant
April 4, 2016

bump please

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