Making PDF unable to download

Forum|Forum|10 years ago
June 22, 2015
2 replies
1246 views

Hello I have posted a document to the cloud. Is it possible to make it so the users cannot download the file but just view it in the cloud? Thanks

This topic has been closed for replies.

Correct answer AadeshSingh

Hi Noel,

If you have uploaded a PDF file on document cloud, it will be accessible only using your Adobe ID & password. In case if you share your Adobe ID & password they will be able to view and download it. There is no such feature to stop the user from downloading it as they will be logged in using the authentic adobe ID & password. And Adobe doesn't recommend its customers to share the password with anyone.

Regards,

Aadesh

Amiable_contributors1587

Participating Frequently

Please note that you do not need to share your Adobe ID credentials to make the file accessible to others. You can use the Send & Track feature to make the file available to others. BUT you cannot restrict the access to view-only. If you give the URL to someone, they will be able to both view and download it.

Hope this answers your question.

N

nodro

Participant

Thank you Bob,

I figured that but I thought I would ask the experts just in case. Hope you have a great!

-Noel

AadeshSingh

Correct answer

Community Manager

Hi Noel,

If you have uploaded a PDF file on document cloud, it will be accessible only using your Adobe ID & password. In case if you share your Adobe ID & password they will be able to view and download it. There is no such feature to stop the user from downloading it as they will be logged in using the authentic adobe ID & password. And Adobe doesn't recommend its customers to share the password with anyone.

Regards,

Aadesh

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