My pdf file won't convert to editable text with export pdf?? Why not?

[richardb491153]

I have  pdf file with text in it.  I try opening it with export pdf and then downloading either as rtf of docx and all I get is a JPEG inserted into the docs file.  The software doesn't seem to work.   Any ideas?

[AkanchhaS · Accepted solution]

Hi Richardb491153,

If  the PDF you're converting was created from a scanned document, OCR is necessary to convert the image text in that document to rendered text that you can select and edit in Word or Excel.

Could you please confirm the source of the pdf document? How the pdf was created, was it a scanned document?

You can check the document properties, Right click on the file>Document Properties>Security

For more information you may refer to Can't edit converted Word or Excel file

Hope this helps.

Regards,

Akanchha