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jaym120
jaym120
Participating Frequently
June 24, 2017
Question

problem converting multi page pdf to jpg files

  • June 24, 2017
  • 1 reply
  • 5503 views

I need to convert multi page pdf to jpg files.  Used to be able to due with online conversion which would easily do and save each converted page within a zip file for downloading to my computer.  However for some reason when I tried it this week, it converts to a single jpeg fle that is corrupted when I try and open it.  Did they chnge the service in some way that no longer convert  a multi page pdf to jpeg files?   

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    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    June 27, 2017

    Hi jaym120,

    We have tried to replicate the issue at our end. It converted the PDF to JPEg format within the zip file.

    Could you please let us know if you experience this issue with some particular PDF?

    Have you tried to convert other PDF tp check if you get the same result?

    Can you share the file with which you are experiencing the issue?

    If yes, please refer the steps provided here: How to share a document

    We will be waiting for your response.

    Regards,

    Meenakshi

    jaym120
    jaym120Author
    Participating Frequently
    June 28, 2017

    Here is the file I’m trying to convert and the resultant file being created. Again, in the past it would convert each page to a separate jpeg file within a zip folder. I have tried using various browsers and even past similar pdf’s that have successfully converted in prior weeks. All to no avail.

    See snip of the pages showing what is happening below.

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    June 28, 2017

    Hi jaym120,

    There is no file attached to the latest message you have posted above.

    Please check and send the file again. How to share a document

    If you experience any issue in sharing the file, let us know.

    Also, let us know the browser you use and the exact steps you do to replicate the issue.

    Try once to use the service on a different browser and check if you still get the same result.

    Let us know what happens.

    Regards,

    Meenakshi

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