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sending from the wrong email

New Here ,
Oct 24, 2017 Oct 24, 2017

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Even though my account info only shows my work email, when I send and track documents it uses my personal email and we all know what wrong with that.    How can I fix this.

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Adobe Employee ,
Dec 18, 2017 Dec 18, 2017

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Hi Dr.scottiej,

We apologize for the delay in response to your query.

Which account info you are referring to? Could you please check the application's preferences?

Open Acrobat Reader DC> Edit >Preferences> Email Account> Check if your Outlook email account is added there or not?

If its there, then make sure its set to default.

Hope this helps.

Regards,

Akanchha

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