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BPEAdobe
New Participant
February 14, 2020
Question

'Unable to send file. Please try again later.'

  • February 14, 2020
  • 1 reply
  • 1620 views

What is the reason for "Unable to send file. Please try again later." This has been on and off for a few weeks and when opening links that do send they just load with out opening. 

This topic has been closed for replies.

1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
February 28, 2020

Hey there,

 

Sorry for the delay in response to your issue reported.

Looking at the description given above, it seems you are getting this error quite frequently. There isn't any issue reported for the same or some outage with the service. I wonder it couldn't be some intermittent issue with the Internet connection. 

Have you checked with a different web browser? If not, then open another browser and try through that.

 

Thanks.

Akanchha 

K
kenm808
Participating Frequently
November 15, 2022

Why?

 

This is not through a browser. Trying to share pdf from Acrobat on MacOS desktop

Acrobat version 2022.003.20258

MacOS version Monterey 12.6

AkanchhaS8194121
AkanchhaS8194121
Legend
November 15, 2022

Hi @kenm808 

 

Thanks for reporting this to us. Do you get this error while sharing a specific document?

- Please check another document and see if you have received the same error.

- For testing, try sending the file from the Document Cloud web https://acrobat.adobe.com/link/home/ 

 

Let us know the result. 

 

~Akanchha

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