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pacunning
Participant
June 19, 2015
Question

When trying to convert pdf to Word I receive error message: "An error occurred while trying to access the service."

  • June 19, 2015
  • 1 reply
  • 628 views

I am able to logon to my Adobe account without difficulty, so I am perplexed. Any suggestions?  Thanks!

    This topic has been closed for replies.

    1 reply

    pwillener
    Legend
    June 19, 2015

    Contact Customer Care.

    [topic moved to Document Cloud PDF Services forum]

    Amiable_contributors1587
    Participating Frequently
    June 19, 2015

    Are you trying to do the conversion in Adobe Reader or from https://cloud.acrobat.com/exportpdf?  If the former, what version of Adobe Reader are you using? We recommend that you upgrade (free) to the latest version -- Adobe Acrobat Reader DC Install for all versions