How can I get the "word search" to work on my Office 365 on my MacBook air

[mikej74866099]

How can I get the word search to work on my MacBook air with Office 365 installation?

[AnandSri]

Hello mikej74866099

Please elaborate the issue/query. Are you referring to Searching words in a PDF, If Yes, you may refer to Searching PDFs, Adobe Acrobat

If you have a different query, please share a detailed information, and if you are getting any error message, please share a screenshot How to share a file using Adobe Document Cloud

Feel free to update this discussion in case you need further assistance.

Regards,

Anand Sri.

[mikej74866099]

I'm working on a MacBook Air with Office 365 installed. You will note on the screenshot that I've entered "Standard" in the Search block but it states "No match found"!

Thanks,

Mike J

[AnandSri · Accepted solution]

Hello Mike J,

Sorry for the delay in response to your query and apologize for the inconvenience caused. Please try the following steps mentioned below:

• Open up PDF file in Adobe Reader
• Go to the top menu bar and click Edit then Preferences
• When the Preferences box opens, select the Search category on the left
• When in the Search category look to the bottom and click on the Purge Cache Contents box/button
• Click OK in the bottom right of Preferences and re-attempt search
• The PDF should now be fully searchable

If the issue still persists, please share the following details:

1. Is the issue with one document, or with all the PDF document?
2. Have you tried with another PDF document ?
3. Dot version of Adobe Reader installed, to identify refer to  Identify the product and its version for Acrobat and Reader DC

Let us know how it goes.

Regards,

Anand Sri.