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September 20, 2016
질문

Adobe Sign shows google doc but won't allow me to select for signing

  • September 20, 2016
  • 1 답변
  • 419 조회

I'm trying to use Adobe Sign (android app) to capture customer signatures on individual Google Doc documents. When I select Google drive, I am able to see the Google Doc but am not able to select it for signing. Is there a way to make this happen? Thanks in advance.

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    1 답변

    AadeshSingh
    Participating Frequently
    September 20, 2016

    Hi 14367

    Make sure Adobe Sign app. is updated to the latest version.

    Reboot the Android device & then try to replicate the issue.

    If the issue persist, please download the document from  Google drive on your device & then try uploading it in Adobe Sign app to test if the issue is with document.

    Regards,

    Aadesh