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File name for Individually Downloaded Files not populating

New Here ,
Jan 28, 2022 Jan 28, 2022

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We send out a packet of 4-5 documents regularly. Up until the other day we were able to download each document individually and it would automatically populate the file name. Now, the file name shows up as 2022-01- and random numbers and letters. Now we are having to download the documents and renaming each document. How do we fix this???

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Adobe Sign forms , Manage documents

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New Here ,
Feb 02, 2022 Feb 02, 2022

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Hopefully there is a solution for this. I am having the same issue and it's frustrating.

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