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S
Software Asse330701480gw5
Participant
August 20, 2024
질문

Global Setting In Adobe Acrobat Pro's e-signature

  • August 20, 2024
  • 2 답변들
  • 5538 조회

I have Adobe Acrobat Pro as part of the Enterprise Version, and I am an admin console user.

 

Adobe Acrobat Pro includes a request signature function. Within its signature settings, there is an option for signature preferences. However, I cannot find a setting called "Global Setting" that would allow me to disable attaching the signed agreements and email to all recipients after the signature process.

 

Is there any way for me, as the admin console user, to enable the "Global Setting"?

2 답변

M
Mackey5EB8
Participant
April 9, 2025

I have tried everything on this thread and I still can't find the global settings. I was looking to have documents seperated after signing. DocuSign does this a lot easier. Any help would be great.

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
April 10, 2025

Hi Mackey5EB8,

 

Thank you for reaching out.

 

We checked your account and see that you have an Acrobat Sign individual plan. The feature to keep the document separated is not available for your current plan. Please refer to the information in the following help document: https://adobe.ly/3Eal18p. 

 

The Global settings option is available for business accounts, not for individual accounts. 

For more information about the Acrobat Sign plan, refer to the following help document: https://adobe.ly/3ErPz5s. 

 

Let us know if you have any questions.

 

Thanks,

Meenakshi

M
Mackey5EB8
Participant
April 10, 2025

There must be an issue with my account because I upgraded it almost a week ago to teams for business. please see the two screenshots. it does appear that I have a personal and a business but when I checked, they're both on the same email. I switched to the business profile, and I still can't find the global settings

 

 

mariahweyne
mariahweyne
Inspiring
August 20, 2024

Hi, the settings are not in your admin console.  The settings can be managed in you adobe.com account.  See below.

S
Software Asse330701480gw5작성자
Participant
August 22, 2024

Thank you for the reply. 

Yea, i managed to reach this setting. However, my setting  only have these options under Account settings
1. Brand Setting
2. Signature Preference

3. Digital Signature

4. Collect Payment

5. External Archive

 

I don't see something like global setting. The reason i look for global setting is to can turn off the feature of sending/email the completed signed document to all recipient once all signed. 

mariahweyne
mariahweyne
Inspiring
August 22, 2024

You need to have admin rights in order to see those.  Change the user role in the admin console.

Look for the user and click on the product role to change it. There are 3 types, user, account admin & account & pricvacy admin.

 

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