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Adobe Sign is already an extremely irritating program to work with, especially in the new experience as it creates additional steps to many of the tools in order to get them to post correctly. It makes me physically sick to know I no longer have access to the classis experience. In my opinion this is a step BACK, not a move FORWARD and terrible customer service. I wish my company would consider DocuSign.
Meenakshi, should I also go to 'suggestion/feedback' to figure out why the new version has broken my existing form by randomly swapping out who signs where?
100% agreed. I've been an Enterprise Sign power-user since the Echosign days and the new experience that's being forced in less than a week is terrible. Frustratingly slow and geniuine awful UX for the sake of "pretty colors".
1) When pre-filling fields, text lags behind keystrokes. The platform gets worse, and practiacally unusable, with the more fields you have. On extensive packages, text input can lag by over TEN SECONDS! Good luck, go grab a coffee while the system thinks about how to popula
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Hey Linda! There is a post a little ways up the chain that shows how to get Classic Experience back. We tried it this morning and it worked! Never been so excited to log into Adobe. LOL The poster says it can be changed under Global Settings. Good luck!!
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THEN when I go to try and learn the stupid new experience, the beginner's guide tutorial is how to use CLASSIC!!! This is priceless!!!!! BRING BACK CLASSIC EXPERIENCE, since you are still telling people how to USE Classic!!!
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Yes, I did the same thing. If I'm stuck with it (as an individual subscriber so can't access admin settings without paying 3 times more per year) and the tutorial is only for the classic experience.
Adobe themselves don't seem to know how to use the new experience it seems and there is no tutorial for anyone to learn it.
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Instructions to switch back to classic experience:
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