Signing with digital signature does not work in Adobe Acrobat Pro DC

[ateague70]

I am using a MAC with Yosemite:

Here is my version of Adobe Acrobat Pro DC

I have made an interactive pdf but the digital signature area is not able to be signed. I could create the box though.

The other areas are fillable:

When I click on the signature box--to sign the form with a digital signature (which I do have, created already), I get a transparent gray-ish box and am not able to sign.

If I hit the esc button it will go away.

I need this to work, so please fix!

[AadeshSingh]

Hi ateague70

Please click on "Prepare Form", delete the Signature field and add it again.

Save the document & then try to Sign it.

Let us know how it goes.

Regards,
Aadesh

[ateague70]

I have already done that a few times...

Andrea Teague

[Signature deleted by host]

[AadeshSingh]

Hi ateague70​,

Please click on the Prepare Form tool in Acrobat DC -> More -> convert to Adobe Sign form. now send the document out for Signature.

Check if it fixes your issue.

Regards,

Aadesh

[kuhlie58]

Is the form an XFA pdf or an AcroForms pdf?

Regards,

Rick K.

[ateague70]

This does not work

[ateague70]

nothing noted here worked.

I had to uninstall and reinstall acrobat.