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ateague70
Known Participant
October 19, 2016
Question

Signing with digital signature does not work in Adobe Acrobat Pro DC

  • October 19, 2016
  • 2 replies
  • 3080 views

I am using a MAC with Yosemite:

Here is my version of Adobe Acrobat Pro DC

I have made an interactive pdf but the digital signature area is not able to be signed. I could create the box though.

The other areas are fillable:

When I click on the signature box--to sign the form with a digital signature (which I do have, created already), I get a transparent gray-ish box and am not able to sign.

If I hit the esc button it will go away.

I need this to work, so please fix!

This topic has been closed for replies.

2 replies

ateague70
ateague70Author
Known Participant
October 27, 2016

nothing noted here worked.

I had to uninstall and reinstall acrobat.

AadeshSingh
Participating Frequently
October 19, 2016

Hi ateague70

Please click on "Prepare Form", delete the Signature field and add it again.

Save the document & then try to Sign it.

Let us know how it goes.

Regards,
Aadesh

ateague70
ateague70Author
Known Participant
October 20, 2016

I have already done that a few times...

Andrea Teague

[Signature deleted by host]

AadeshSingh
Participating Frequently
October 25, 2016

Hi ateague70​,

Please click on the Prepare Form tool in Acrobat DC -> More -> convert to Adobe Sign form. now send the document out for Signature.

Check if it fixes your issue.

Regards,

Aadesh