Skip to main content
viviane-C
viviane-C
Known Participant
November 15, 2019
질문

Since the update, acrobat no longer allows me to send a signature to my clients.

  • November 15, 2019
  • 1 답변
  • 348 조회

Since the update, acrobat no longer allows me to send a signature to my clients.
I have a message:
Can not send, an error occurred, try again
thank you for your comeback

이 주제는 답변이 닫혔습니다.

1 답변

Meenakshi Negi
Meenakshi Negi
Legend
November 15, 2019

Hi Viviane-C,

 

Thank you for reaching out.

 

As you have mentioned above, "acrobat no longer allows me to send a signature to my clients." Are you not able to sign the document or you are not able to send the document for signatures? Please confirm.

Also, please share the exact workflow you do that results in the error message.

 

We will be waiting for your response.

 

Regards,

Meenakshi

viviane-C
viviane-C작성자
Known Participant
November 16, 2019

Hello,

Yes, here is the message I get after entering the email and the message. I did it on 3 different pdf for different emails. This is not the first time I use Adobe Sign, and I can say that now it does not work anymore. Here is the screenshot:

https://www.dropbox.com/s/ipeetaco69sesvp/screenshot%202019-11-15%20%C3%A0%2019.33.58.jpg?dl=0

Thank you in advance

약관 및 조건Accessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices