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Object doesn't show

Community Beginner ,
Jun 19, 2023 Jun 19, 2023

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My Project looks good in preview mode but not when I see on mobile/ipad via AR QR code not showing anything. I tried creating in new file and then I also compressed my all files but I still see same issue again.

I see similar post in the community it seems not resolved or very few people experiencing this issue.

https://community.adobe.com/t5/adobe-aero-bugs/object-doesn-t-show/idi-p/13847792 

Bug Unresolved
TOPICS
Bug , Mobile , Performance or Stability , Usability Issue

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2 Comments
Community Beginner ,
Jun 19, 2023 Jun 19, 2023

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I had the same issue in the beginning because my models were not scaled large engouh even though it shows the objects in the edit/preview as large- try increasing the sacle at least X10 - my models show now but they are still really small in the views and the tracking is not good

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Explorer ,
Jun 26, 2023 Jun 26, 2023

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You know I'm having problems like this where the object simply doesn't show up in the ap so what I have begun doing is restarting my phone before I try to initialize the experience, see if it works the first time, if not then I kill the app and reinitialize it from the QR link, and repeat that until it shows up. The most I have had to repeat this process was 3 times but I have been able to get it to show up every time. Needless to say this will not fly with casual users whom will simply give up if it doesn't just work the first time. And don't even get me started about the 30 seconds of wait time to initially process a simple 12 MB, one object project which hangs at that phase and requires a reinitialization of the App. Hopefully the bugs can be ironed out eventually if Adobe continues to support Geo. 😕

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