Trouble when sharing - viewer must download Adobe Aero, not what it says in specs

[Jen30548232zq2g]

In the specs it says that when a viewer uses the QR code, they will not need to download the Aero App - that it will launch via the Aero Clip App that is already installed in most phones? Have people had experiences with this?  I am loving using Aero as an author but need to get past this hurdle to be able to have it used for a local outdoor artshow (no$) but I hope it will be cool. 

Thanks for any advice. jen

[takejin26055007]

I used "App Clip" to create a virtual exhibition of works of art at Aero.
I have an iPhone (13Pro), an iPad Pro, and an iPad (9th gen) at work, and "App Clip" worked with them.

Some of the spectators were watching it as well, but it didn't seem to work for some of them.