Skip to main content
Participant
Jul 29, 2025 9:45 PM UTC
Open for Voting

CC Library Freezes

My library panel inside photoshop, illustrator, indesign, etc keeps freezing. I have to close out the app and shut down close CC and reopen them to get it to start, but it will only work for a couple minutes until it freezes again. Very frusterating as I have all branding and assets uploaded to the library.

 

I've seen other posts with this issue in the past but no fixes.

35 replies

Participating Frequently
Oct 22, 2026 10:23 AM UTC

If you leave an untitled document open in addition to your own document, the library doesn’t freeze.

 

Another solution is to turn ‘Application Frame’ off, but the solution above works whether Application Frame is switched off or not.

 

I’ve tried and tested both.

Translate
Participant
Nov 12, 2025 12:19 PM UTC

I have also same frustrating issue on Mac

Translate
Participant
Nov 4, 2025 5:43 PM UTC

Still having this issue after updating my apps. I just convinved my entire creative department to get on board using Adobe Libraries and now a handful of us are running into this problem. It's embarrassing and frustrating to deal with.

Translate
Participant
Nov 4, 2025 2:58 PM UTC

I am also having the same issue, Restarting the app is the only thing that resets the library. It is taking a lot of time away from work and has been going on for months. I have up to date apps that are the 2026 version now. This has to be a bug.

Translate
TimPR_FBCDC
Participant
Oct 30, 2025 1:17 PM UTC

I'll pile on - the library freezes for me too. And it has for the last year. Great feature, still helpful enough to keep using it, but it is one lingering annoyance within the Suite. I would note there is a trend for various pros I know jumping off the Adobe platform- premium price and this feature bug has not been resolved in 2 years. Granted, this is my first post on this issue - but based on the users reporting here, Iam not alone. 

Translate
Participant
Oct 26, 2025 11:48 PM UTC

Is Adobe even listening? 

Translate
Participant
Oct 26, 2025 3:20 PM UTC

any update after a month (or a year of this issue recurring across releases)? i suspect not since there's no incentive for a monopoly to fix their issues when they have a stranglehold on a captive audience. hope you guys get a true competitor so you might finally stop spitting on your paying customers (read: unwilling and entraped creative)

Translate
Participant
Oct 6, 2025 9:57 PM UTC

Mine has completely stopped working. Hopefully, it gets resolved soon.

Translate
Participant
Oct 6, 2025 2:00 PM UTC

Yeah, this has been happening for many months through several major and minor updates of CC and MacOS, so it can't be a "get the latest version" or "you might be on an old version" thing. Could it be where there's the tinyest disconnect from the internet and CC Libraries just immediately freezes weirdly as an image (to avoid a temporary "offline" message in the pane?) and fails to reconnect??

Translate
Participating Frequently
Sep 29, 2025 9:16 PM UTC

I have the same issues - it is becoming unusable. 

Translate