• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Adobe chat ending without response.

Community Beginner ,
Aug 18, 2024 Aug 18, 2024

Copy link to clipboard

Copied

Adobe.PNG

 Is this the standard of support from Adobe? Express has been acting up, and instead of getting work done I am being ignored by the support agents. 

Bug Unresolved
TOPICS
Video

Views

55

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
Adobe Employee ,
Aug 26, 2024 Aug 26, 2024

Copy link to clipboard

Copied

LATEST

Hi @KW332545326cme, sorry for any frustration caused. Are you still unable to edit in Adobe Express? Was it a specific feature or tool that was not functioning properly? In such cases, I'd suggest you try working once in incognito mode to see if that makes any difference. If the app works properly in incognito/private mode, you can then clear your browser's cache/cookies and continue working in regular browsing mode. Let us know if that works for you. Thank you ^CA

Votes

Translate

Translate

Report

Report