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Adobe Express Deleting pieces of video

Community Beginner ,
Mar 17, 2024 Mar 17, 2024

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After editing my video I found out that parts of my video were deleted after I saved it. I tested this theory several times and concluded that Adobe Express needs a lot of fixes before I keep using it to my video production. Please, stop adding features until you can offer a better platform. I had to restart three Youtube editing videos in another platform after wasting so much time with Adobe Express video.
Bug Unresolved
TOPICS
Desktop Web , Video

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1 Comment
Adobe Employee ,
Mar 28, 2024 Mar 28, 2024

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Hi @betzy Amor To Create,

 

We're sorry to hear about your experience. It shouldn't happen.

 

Have you noticed the missing parts while editing the video or after downloading it? Can you share the video with us?

 

Did you upload the parts from your device? What is the format of the video you uploaded to your project? We recommend using mp4 format. Please tell us the browser version and the OS version of your device.

 

 

We take your concerns seriously and are looking forward to hearing from you.

 

Thanks,

^Winnie

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