Adobe Express Deleting pieces of video

[Betzy Amor To Create]

After editing my video I found out that parts of my video were deleted after I saved it. I tested this theory several times and concluded that Adobe Express needs a lot of fixes before I keep using it to my video production. Please, stop adding features until you can offer a better platform. I had to restart three Youtube editing videos in another platform after wasting so much time with Adobe Express video.

[Winnie_M]

Hi @betzy Amor To Create,

We're sorry to hear about your experience. It shouldn't happen.

Have you noticed the missing parts while editing the video or after downloading it? Can you share the video with us?

Did you upload the parts from your device? What is the format of the video you uploaded to your project? We recommend using mp4 format. Please tell us the browser version and the OS version of your device.

We take your concerns seriously and are looking forward to hearing from you.

Thanks,

^Winnie

[Chantal5E64]

Same problem for me. Very frustrating. But on the other hand I need an edit platform that better satisfies my need to create detailed reels with stuff like cross fades/animation on text etc. Finding Adobe Express too fiddly for me and not having enough functinality, I'm going back to Premiere!