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Adobe Express download stuck at 90%

Community Beginner ,
Nov 19, 2024 Nov 19, 2024

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Trying to print a file locally instead of use Zazzle third party vendor and when I download the file as PDF, it gets stuck at 90%. I've gone throug resetting the browser and clearing the cache. This is the file link ->

 

Adobe Express file that gets stuck at 90% 

Bug Unresolved
TOPICS
Desktop Web , Exporting and Sharing , Image Editor

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1 Comment
Adobe Employee ,
Nov 20, 2024 Nov 20, 2024

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Hello @sabin_0786. If your PDF download gets stuck at 90% in Adobe Express, here are some steps you can try to resolve the issue:

  1. Use a Different Browser: Sometimes, switching to another browser (e.g., Firefox, Edge, or Safari) can bypass browser-specific issues.

  2. Check File Size and Complexity: Large files or those with many design elements can sometimes cause issues. Try simplifying the design to see if it downloads successfully.

  3. Test with Another File: Attempt to download a different file to confirm if the problem is specific to this design or a broader issue.

  4. Disable Browser Extensions: Certain browser extensions can interfere with downloads. Temporarily disable them and retry.

Let us know how it goes! Thanks^CA

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