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2

Adobe Express homepage UI layout broken

Community Beginner ,
Sep 13, 2023 Sep 13, 2023
I am experiencing the same problems, it doesn't let me save or export the files either.
Bug Fixed
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Desktop Web
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correct answers 1 Correct answer

Adobe Employee , Sep 15, 2023 Sep 15, 2023

Hi @michelUIO, for the issue causing misplaced headers in  Adobe Express, a fix was deployed. Can you try again and check if it works fine for you?

Check more info here: https://community.adobe.com/t5/adobe-express-discussions/adobe-express-performance/td-p/14082332 & let us know about your observations.

 

Thanks,

Amitej

Status Fixed
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11 Comments
Community Beginner ,
Sep 13, 2023 Sep 13, 2023

Captura de pantalla 2023-09-13 a la(s) 11.09.35.pngCaptura de pantalla 2023-09-13 a la(s) 11.16.02.png

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New Here ,
Sep 13, 2023 Sep 13, 2023
Certain features and the dashboard are not loading properly. I can't even sign out/in because my account icon is not visible.
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Adobe Employee ,
Sep 13, 2023 Sep 13, 2023

Hi @default32266516rpmkif - We are aware of this issue and are working towards a resolution. Please try clearing your cache and relaunching Adobe Express. We apologize for any inconvience and thank you for your patience.

Please visit https://status.adobe.com/ to follow the status of this issue.

 

- Phil

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New Here ,
Sep 13, 2023 Sep 13, 2023
everything on the screen is skewed.
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New Here ,
Sep 13, 2023 Sep 13, 2023
Express menu over the "Add", Trash, Layers, etc buttons. Cannot access them bc menu items are scattered over them.
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Adobe Employee ,
Sep 13, 2023 Sep 13, 2023

Hi @default32268729rpnlki - We are aware of this issue and are working towards a resolution. Please try clearing your cache and relaunching Adobe Express. We apologize for any inconvience and thank you for your patience.

 

Please visit https://status.adobe.com/ to follow the status of this issue.

 

- Phil

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Adobe Employee ,
Sep 13, 2023 Sep 13, 2023

Hi @defaultqcx932zm4mpp - We are aware of this issue and are working towards a resolution. Please try clearing your cache and relaunching Adobe Express. We apologize for any inconvience and thank you for your patience.

 

Please visit https://status.adobe.com/ to follow the status of this issue.

 

- Phil

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Explorer ,
Sep 13, 2023 Sep 13, 2023
today but not last week when I login with Chrome, I see some weird Interface artifacting. I refreshed the page and it is still there. Some extra graphics over words at the top. Extra doubled words at right edge top , etc.
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Adobe Employee ,
Sep 13, 2023 Sep 13, 2023

Hi @michelUIOWe are aware of this issue and are investigating it. Clearing the browser cache and reloading has resolved this issue for many users, so that may be worth trying.

You can also visit https://status.adobe.com/ to follow the status of this issue.

Status Acknowledged
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Adobe Employee ,
Sep 13, 2023 Sep 13, 2023

Hi @LauDareSky,

Thanks for bringing this up. We are aware of this issue and are investigating it. Clearing the browser cache and reloading has resolved this issue for many users, so that may be worth trying. You can also visit https://status.adobe.com/ to follow the status of this issue.

 

Best,

Amitej

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Adobe Employee ,
Sep 15, 2023 Sep 15, 2023
LATEST

Hi @michelUIO, for the issue causing misplaced headers in  Adobe Express, a fix was deployed. Can you try again and check if it works fine for you?

Check more info here: https://community.adobe.com/t5/adobe-express-discussions/adobe-express-performance/td-p/14082332 & let us know about your observations.

 

Thanks,

Amitej

Status Fixed
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