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Adobe express not downloading transparent videos

New Here ,
Oct 06, 2024 Oct 06, 2024

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Adobe is not downloading trandparent videos

Bug Unresolved
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2 Comments
Community Beginner ,
Oct 10, 2024 Oct 10, 2024

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Hello, @Senodabossbaby!

This may be caused by too much cookies and/or cache. I would recommend clearing those from your browser. If this is not the case, it could be too much device memory, I would recommend checking up on that.

 

Have a nice weekend, 

Parker-Jackson

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Community Expert ,
Oct 11, 2024 Oct 11, 2024

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Hello @Senodabossbaby I'm afraid you can't download transparent mp4 video - that mp4 format does not support transparency. There always has to be a background, either a colour, or an image or even another viedo, but there has to be a background. 

You may then ask why can we remove backgrounds from videos at all in Adobe Express? Well, so we can layer them over other elements to create interesting compositions. The key is that the finished mp4 that we download always has a background of some kind.

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