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Animate from Audio: Yet Another Bug! Fails after "Wrapping Up"

Explorer ,
Aug 03, 2024 Aug 03, 2024

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Is anything tested before putting on the live server? 

 

Paid account on desktop trying to export animation from audio and, twice in a row, at the very last moment, AFTER waiting for the entire process, at the end of "wrapping up," the site kicks a something went wrong error and dumps me back to the main Express page. 

How is Adobe charging for this with a straight face?

Will we get support?

Not anything close to a fast, deadline-respecting response. 

Typically, it will be the browser equivalent of, "did you turn it off and back on again?"

Bug Unresolved
TOPICS
Desktop Web , Exporting and Sharing , Video

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