Animate from Audio: Yet Another Bug! Fails after "Wrapping Up"

[ck_pixels]

Is anything tested before putting on the live server? 

Paid account on desktop trying to export animation from audio and, twice in a row, at the very last moment, AFTER waiting for the entire process, at the end of "wrapping up," the site kicks a something went wrong error and dumps me back to the main Express page. 

How is Adobe charging for this with a straight face?

Will we get support?

Not anything close to a fast, deadline-respecting response. 

Typically, it will be the browser equivalent of, "did you turn it off and back on again?"

[quiz_4546]

I am also experiencing the same issue!

[Tarun Saini]

Hi 

@quiz_4546

,

Thanks for reaching out! We're sorry to hear about this. Could you please let us know which platform you are having this issue on?  Is it possible for you to share the screen recording of the issue? 

We're here to help, just need some info.

Regards,

Tarun