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Animated text made in AE won't play as a GIF w/transparency in Adobe Express

Community Beginner ,
Nov 02, 2023 Nov 02, 2023

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Hello. Anyone else having this problem?

How can I play the animated text created in AE in Adobe Express without the background since the finished GIF does not work?

Here is what I have done/tried:

1. Make animated text in After Effects

2. Export using Media Encoder

(2.a. I have also tried the AE in app render using lossless, lossless with alpha, etc.)

3. Selected GIF Sequence with transparency (match source)

4. Finish GIF plays great on my computer

5. Import the GIF as my own media into Adobe Express and it does not play, it is only a still image of the text w/transparent background

6. When I create a H.264, the media plays great on my computer and Adobe Express but I cannot remove the background and can only crop the image around the text

(I am a PC user)

Looking forward to hearing from you. Many thanks

Bug Unresolved
TOPICS
Desktop Web , Exporting and Sharing , Image Editor , Performance , Quick Actions , Scheduler , Social Media , Video

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1 Comment
Adobe Employee ,
Jan 18, 2024 Jan 18, 2024

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Hi @R.I....,

 

Thank you for your patience.

I just came across this post and wanted to see if the recent bug fixes made a difference.

Since you reported, our engineering team has been working hard to fix those pesky bugs.

 

Are things smoother now?

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

 

^Lyn

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