Can't download the video (Download failed error)

[QUIKADWISE]

J'ai essayé sur deux ordinateurs différents, mais cela ne fonctionne pas.

[MarcoBayuelo]

sale que se ha producido un error

[default342588476zrjc4]

Fails to download captioned video

[Raja Kumaran.]

Can't able to download my video file. "An error occurred while downloading your file. Please try again".

[Melvyn34258771l7cx]

I have the same issue 

[barnita306829757ike]

I really need to download this video for work purpose.

[Markus22713253i03h]

Ich kann kein Video herunterladen. Es kommt immer die Fehlermeldung "Herunterladen fehlgeschlagen … versuchen sie es bitte erneut." Öffnen und abspielen im jeweiligen Projekt geht und es wird auch alles angezeigt. Das Herunterladen von PNGs z.B. funktioniert, aber Video Download nicht. Danke für die Unterstützung.

[ELBarryCox]

Cannot download the video i have made in Adobe Express

[defaultrri0mnc1jazc]

*.mp4-Datei läßt sich seit Stunden nicht herunterladen.

[Maisons34259844yjf0]

Bonjour, 

J'ai certains visuels sous format mp4 que je n'arrive pas à télécharger, alors que d'autres je n'ai aucun soucis.

Ma collègue à la même problème, pourtant elle est sur mac et moi windows ... 

Pouvez vous m'aider/répondre svp? Merci 

[Hakim5FE0]

it's been more than 30 min that I am trying to download a file, and it's not working

[Philipp28511482h2lh]

[default34260486x8ju5g]

Quando provo a effettuare il download dell'asset definitivo mi restituisce la schermata in allegato.

[default34260763wutsqp]

Everything seemed fine earlier today, but now, I created a story using my own assets and an error keep occurring when trying to download it.

[rekabalogh]

I can not download my file. What can be the issue?

[B.E-A]

Le téléchargement de mes fichiers vidéos échoue.

[default34261723wvvy15]

Title: "Film - Płytki na FB"

[Imaginerie]

Some users are experiencing it and some don't just check the following
One frequent culprit is Express files with many hundreds of assets; in that case, the best workaround is to split the video timeline across multiple pages, download them individually, then merge them together using the quick actions.

Besides it's always good to test the following:
Reset the page by hitting F5

Clear your browser cache

Change browser and make sure you use one of the following: Edge, Safari, Firefox and Chrome (and only those 4)

[Imaginerie]

Dans le cas d'une video, c'est souvent du a un probleme the connection et soit la presence de nombreux elements dans la video, une video longue ou un cache trop rempli
Testez ceci:
Tapez F5 pour recharger la page,
Nettoyez le cache du navigateur
au besoin changez de navigateur (navigateurs acceptés: Edge, Chrome, Firefox et safari et seulement ces 4)

Si ca ne fonctionnes pas, esssayez de couper une copie de votre video pour ne conserver que queles secondes et essayez de le télécharger. Si cela marche. Premez votre video originale, scindez la en plusieurs morceaux et telechargez ces morceaux individuellement. Vous pourrez ensuite les assembler en utilisant les actions rapides...

[Imaginerie]

Voyez cet autre question et regardez si ma réponse fonctionnes pour vous
https://community.adobe.com/t5/adobe-express-bugs/t%C3%A9l%C3%A9chargement-impossible/idi-p/14298438

[Imaginerie]

Some users are experiencing it and some don't just check the following
One frequent culprit is Express files with many hundreds of assets; in that case, the best workaround is to split the video timeline across multiple pages, download them individually, then merge them together using the quick actions.

Besides it's always good to test the following:
Reset the page by hitting F5

Clear your browser cache

Change browser and make sure you use one of the following: Edge, Safari, Firefox and Chrome (and only those 4)

[Imaginerie]

Dans le cas d'une video, c'est souvent du a un probleme the connection et soit la presence de nombreux elements dans la video, une video longue ou un cache trop rempli
Testez ceci:
Tapez F5 pour recharger la page,
Nettoyez le cache du navigateur
au besoin changez de navigateur (navigateurs acceptés: Edge, Chrome, Firefox et safari et seulement ces 4)

Si ca ne fonctionnes pas, esssayez de couper une copie de votre video pour ne conserver que queles secondes et essayez de le télécharger. Si cela marche. Premez votre video originale, scindez la en plusieurs morceaux et telechargez ces morceaux individuellement. Vous pourrez ensuite les assembler en utilisant les actions rapides...

[Imaginerie]

Video/PDF download

Some users are experiencing it and some don't just check the following
One frequent culprit is Express files with many hundreds of assets; in that case, the best workaround is to split the video timeline across multiple pages, download them individually, then merge them together using the quick actions.

Besides it's always good to test the following:
Reset the page by hitting F5

Clear your browser cache

Change browser and make sure you use one of the following: Edge, Safari, Firefox and Chrome (and only those 4)

[Imaginerie]

Video/PDF download

Some users are experiencing it and some don't just check the following
One frequent culprit is Express files with many hundreds of assets; in that case, the best workaround is to split the video timeline across multiple pages, download them individually, then merge them together using the quick actions.

Besides it's always good to test the following:
Reset the page by hitting F5

Clear your browser cache

Change browser and make sure you use one of the following: Edge, Safari, Firefox and Chrome (and only those 4)

[Imaginerie]

Some users are experiencing it and some don't just check the following
One frequent culprit is Express files with many hundreds of assets; in that case, the best workaround is to split the video timeline across multiple pages, download them individually, then merge them together using the quick actions.

Besides it's always good to test the following:
Reset the page by hitting F5

Clear your browser cache

Change browser and make sure you use one of the following: Edge, Safari, Firefox and Chrome (and only those 4)

[defaultrri0mnc1jazc]

Many thanks for the tips. I had already tried clearing the browser cache, Firefox, Edge, Chrome etc: still download errors. After 6 hours, the download of the current Express file worked again without any problems. Old Spark files were downloadable the whole time. The problem probably only affected current Express files.