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Can't save as template

New Here ,
Oct 22, 2023 Oct 22, 2023

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Can I save a video file as a template?

 

The video file I made was unable to be saved as a template.

"there was an issue saving template" always comes up. 

Bug Unresolved
TOPICS
Collaboration , Desktop Web , Video

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1 Comment
Adobe Employee ,
Dec 18, 2023 Dec 18, 2023

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Hi @nabela5C0C,

 

Sorry to hear that and for not getting back to you sooner.

 

You can save a video project as a template. To find out more, you can take a look here: https://adobe.ly/3GOqwat.

Is the saving failed for each project(video or not)? Please give us more details:

 - The length of the video

 - The type of format (mp4)

 - The browser you used

 

Can you share a screenshot when you try to download your template? We will be able to understand the issue.

 

Thanks, ^WM

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