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CANNOT DOWNLOAD

Community Beginner ,
Feb 27, 2024 Feb 27, 2024

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CANNOT DOWNLOAD MY FILES, AFTER HAVING DONE SO FOR MULTIPLE FILES ALL OF A SUDDEN CANNOT DO SO (MESSAGE - WE ARE WORKING ON IT) FOR "DAYS"
Bug Unresolved
TOPICS
Desktop Web , Video

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1 Comment
Adobe Employee ,
Feb 28, 2024 Feb 28, 2024

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Hi @default35735931gs3ep0,

 

I'm sorry you're having trouble. 

 

If you've not tried yet, you can clear your browser cache and cookies, ensuring you have installed the latest Browser version using a different browser or in incognito mode.

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

 

^Lyn

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