Collaboration unavailable

[default31842333i6ume6]

I am unable to share projects on adobe express within our business. It keeps telling me that the administrator already has access when I invite my colleague to edit a project however he cannot access any of my work.

[Kanikas]

          Hi,

          We hear you!

          Would you please follow the steps share below to know how you can invite someone to collaborate:

• Open a file in the editor, and select Share > Invite Collaborators  .

• Add a team member’s name or email address. You can also add a  personalized message to convey an update or add instructions. 

• Use the dropdown menu to set the editing permission to Can edit or Can comment as you Invite people. 

• Select Invite

  Do let us know if the steps don't help.

  Thanks

  Kanika

[Victoria29031467matw]

I have the same issue and it's not working with these steps. When I try to share with my colleague, it always says, that admins already have access. but that's not ture.

[Katie276367845u20]

Hi Kanika, I'm having the same issue - am unable to invite collaborators onto a project using the steps you outlined below. Some appear to get a notification with the invite, but when they try to accept it, there's just a blank page with a spinning wheel and nothing is actioned. Do you have any other advice to help resolve this issue? Thanks