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download failed

New Here ,
Jan 14, 2024 Jan 14, 2024

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I'm unable to download my file even after having premium membership
Bug Unresolved
TOPICS
Desktop Web , Video

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1 Comment
Adobe Employee ,
Jan 15, 2024 Jan 15, 2024

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@Anita27160818euf3 

 

This seems to be the case of a Stock asset being removed, rather than anything related to your membership. Though rare, asset removal can happen because of licensing issues etc. You will have to find a replacement, unfortunately.

 

Abhi G

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